FAQ


At Paws Fur Tails Pet Spa, we've done our best to create a Web site that anticipates and satisfies our customers' needs. With that goal in mind, we've compiled a list of frequently asked questions. If you do not find an answer to your question here, contact us at 905-790-SPAS or pawsfurtails@yahoo.ca.

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How long will my dog be in the shop?

On the average day, you can expect your dog to be with us for 1 hour to 4 hours. The breed of the dog and the job that is required will determine the amount of time that they will be with us.

Why does it take so long to groom my dog?

Each dog is bathed prior to grooming. Then the dog is fluff dried. All mattes are split up, brushed and combed out. Then they are styled. There is an entire body to groom, 4 legs, a head, chest & a tail, nails to cut, ears to clean, groins to shave. It takes time, skill and patience to do this. Remember when you go to the hairdresser you have only one head and you sit still, dogs do not always sit still. You do not try to bite your hairdresser. You don’t have accidents on the floor. It is similar to us going to the salon and having a manicure, pedicure, facial and massage. It takes time.

How much does it cost?

The pricing depends on breed, style and temperament. Please contact us for a personalized estimate for your dog.

Can I stay for my dog’s grooming?

We don’t recommend it. Dogs generally do not behave better when their parents are present actually the opposite is often the case.
 

When can I bring my puppy in for his first grooming?

As soon as your puppy has had his last rabies shot at the veterinarian they are clear to be around other dogs. Remember this when visiting parks and pet stores. Your puppy can become very sick if not fully protected. Viruses in the air can kill a little puppy in a very short period of time.

How often should I have my dog groomed?

In our opinion all dogs should be groomed every 4-6 weeks, 8 weeks being the absolute maximum. After 8 weeks bacteria can start to build up in the hair around the eyes, the bum, the groin and feet. All breeds of dogs require grooming. By having your dog professionally groomed this often you are taking excellent care of the skin, the coat, the nails, the ears and many other grooming requirements.

How often can I bath my dog?
You can bath your dog once a week if you want to. Be sure to use a very good quality shampoo and conditioner, many of them are safe to use once a week.  Or, contact us, our Wash & Fluff program might be perfect for you.

What mattes…. my dog is not matted?!

Many dog owners have absolutely no idea that their dog has any mattes or to the extent of the mattes. This is very common. When we separate the top layer of hair that is often brushed and combed out nicely, we then expose the matting underneath. Owners are often completely shocked at what they see before their eyes, which is understandable as it is easily overlooked.

The snow has made my dog matted!

Weather conditions do not cause mattes in a dog’s coat. Too much coat, a coat not kept clean, not brushed and combed properly is usually what causes mattes. Have your dog groomed regularly and keep him in a length that is manageable for your lifestyle and you should not have a matted dog. Your dog regardless of the breed should visit the groomer every 4 to 6 weeks. After 8 to 10 weeks the coat generally becomes too dirty and matted to maintain.

Why do groomers always shave my dog?

When dogs are badly matted groomers will generally shave the dog. This is done for the sake of the dog. It is painful and stressing to ask a dog to sit still for a lengthy period of time and have a metal brush and de-matting comb repeatedly taken over his skin. It causes brush burn in many cases. Most importantly we try to make the customer fully aware that the dog will be shaved.  Owners can expect to pay an additional fee for severely matted dogs. Why the additional cost? It is a painstaking procedure to shave a badly matted dog safely and properly. A dog’s skin is thin like tissue paper. When the coat is matted the skin becomes loose due to the weight of the matting. When passing clippers over the body, the skin will often slip between the blades of the clippers resulting in a terrible cut.

How can this be avoided?

Bring the dog in for professional grooming every 4-6 weeks. By doing this we are able to get out any trouble areas and maintain a clean and healthy coat. You will be able to maintain the look and the style that you want by doing this.

The nails look too long, were they cut?

If a dog’s nails have not been maintained with regular cuts, the “quick” will grow long with the nail. There is a vein just beyond the quick. If the vein is cut then the dog naturally will bleed. Therefore, we can only cut to where that vein is. Regular visits will ensure that the nails are kept short and manageable.

The nails are sharp! Were they cut?

After cutting a dog’s nails there is a fresh edge on them and is extremely sharp. So sharp it may cut your skin. A short walk on the sidewalk should help to fix this problem.

It’s too cold out we cannot have the dog bathed or groomed in winter?!

Weather conditions and temperature have absolutely nothing to do with grooming. Keeping a thick dirty matted coat on a dog is not healthy. There are many different styles in which too choose from if you are concerned about the dog being too cold. As long as it is properly maintained there is no reason why owners cannot have a beautiful longer style in the colder months.

 

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